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East Harling & Kenninghall Medical Practice
CQC overall rating:   Good
29 July 2016
 

OUT OF HOURS TELEPHONE NUMBER.

The telephone number for the Out of Hours Service is 111.  Please use this service between 18:30 and 08:00, weekends and bank holidays.

Between 08:00 & 08:30 and 18:00 &18:30 Monday - Friday, please dial: 01603 481253.

 

E XTENDED HOURS - SATURDAY MORNING CLINICS

We would like to remind patients that they can book an appointment with both a Doctor or Nurse on Saturday mornings.  Surgerys are held at each site once a month.  These clinics are for pre-bookable appointments only between the hours of 8.00 and 11.45.

 

FLU VACCINATIONS

If you are eligible i.e.65 and over or in one of the "At Risk Groups" with one of the following conditions:-Respiratory, Heart , Kidney , Liver disease. Diabetes, disease of the Nervous system, Immunosuppression, had a Stroke, or are a Carer. Please telephone to make an appointment.

N.B. flu injection provides protection against against the most prevalent flu viruses including the H1N1 (Swine flu) virus.

If you are included in the above you are also eligible for a Pneumococcal Vaccination, if you have not already had one, please ask the receptionist when making your appt as this can be given at the same time, but a longer appointment will be required.

SUMMARY CARE RECORD

You will have received information in the post from NHS Norfolk regarding the creation of a Summary Care Record (SCR). If you have any queries regarding the SCR, in the first instance please contact the NHS Care Records Service Information line on 0845 603 8510, PALS on 0800 587 4132 or visit www.nhscarerecords.nhs.uk

Finally, you may contact the Practice Manager, Wayne Rawlings, or his Assistant, Rebecca Leech, who will try to help with any queries you may have. Please do not book an appointment with your GP specifically to discuss the SCR.

Thank you.

Repeat Prescriptions
Repeat Request

Order Your Repeat Prescription Online

Dispensing

pillsWe are able to dispense medicines to all our patients who live more than one mile from a chemist. Staff are not authorised to dispense any item without a valid prescription.

Opening Times

The dispensaries at both East Harling and Kenninghall are open daily during surgery hours, but closed for lunch between 1.00 pm and 2. pm. On a Wednesday Kenninghall dispensary closes at 1 pm.

Repeat Prescriptions

Patients on regular medication do not always need to see the doctor to obtain a repeat prescription. The receptionist will advise you if an appointment is to be arranged with either a doctor or nurse for a medication review. You will be issued with a slip attached to your prescription, which should be marked with your requirements and returned to the Surgery, when you are ready to re-order your medication.

Alternatively you can telephone East Harling Surgery (01953 718571) between the hours of 10.30 am to 12.30 pm or Kenninghall (01953 887208) after 10.00 am until close or, if you have signed up for EMIS Access, please return to the home screen and click the link at the bottom of the page.

It is current Practice policy to provide one month's supply of long-term medication, though individual cases may vary. If you enclose a self-addressed envelope we will post your prescription to you (this could take longer than two days).

REMEMBER to allow TWO FULL WORKING DAYS before collecting your prescription.

Any unwanted medication may be brought to either dispensary in that they may be safely disposed of.

 
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