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East Harling & Kenninghall Medical Practice
CQC overall rating:   Good


The telephone number for the Out of Hours Service is 111.  Please use this service between 18:30 and 08:00, weekends and bank holidays.

Between 08:00 & 08:30 and 18:00 &18:30 Monday - Friday, please dial: 01603 481253.



We would like to remind patients that they can book an appointment with both a Doctor or Nurse on Saturday mornings.  Surgerys are held at each site once a month.  These clinics are for pre-bookable appointments only between the hours of 8.00 and 11.45.



If you are eligible i.e.65 and over or in one of the "At Risk Groups" with one of the following conditions:-Respiratory, Heart , Kidney , Liver disease. Diabetes, disease of the Nervous system, Immunosuppression, had a Stroke, or are a Carer. Please telephone to make an appointment.

N.B. flu injection provides protection against against the most prevalent flu viruses including the H1N1 (Swine flu) virus.

If you are included in the above you are also eligible for a Pneumococcal Vaccination, if you have not already had one, please ask the receptionist when making your appt as this can be given at the same time, but a longer appointment will be required.


You will have received information in the post from NHS Norfolk regarding the creation of a Summary Care Record (SCR). If you have any queries regarding the SCR, in the first instance please contact the NHS Care Records Service Information line on 0845 603 8510, PALS on 0800 587 4132 or visit

Finally, you may contact the Practice Manager, Wayne Rawlings, or his Assistant, Rebecca Leech, who will try to help with any queries you may have. Please do not book an appointment with your GP specifically to discuss the SCR.

Thank you.

Hospital Transport

Non-Emergency Hospital Transport

This service is provided by ERS Medical

NHS Norfolk state that 'only patients who have a genuine medical need will be considered for NHS funded transport, and these could include:

  • Patients who need to be transported on a stretcher
  • In-patients who are being medically transferred to another hospital for specialist treatment and who have a medical need during the journey
  • Patients who require continuous oxygen or other medical gases
  • Patients who require continuous intravenous support

To enable the Trust to provide a quality service for those who are most in need, the questions below are those that you will be asked to determine if you qualify:

  • Do you have any means of getting to and from the hospital by public, private transport or by family or friends?
  • Do you receive mobility allowance?
  • Do you have any mental health problem, illness or a learning disability as a result of a severe mental impairment?
  • Are you receiving treatment whereby you experience physical side-effects on the day of your appointment?
  • Do you have severe eyesight problems either short or long term?
  • Do you have severe mobility problems as a result of illness or injury to lower limbs?
  • Do you have severe mobility problems as a result of heart, lung or breathing difficulties?
  • Do you have an uncontrolled illness, for example, uncontrolled epilepsy?
  • Is the patient a child with disability or special needs?
  • Do you need to be accompanied on your journey to hospital?

 The following are NOT in themselves reasons for the provision of non-emergency transport:

  • The age of the patient
  • The distance the patient needs to travel
  • The availability or otherwise of alternative (public) transport options
  • The cost of other ways of travelling to an appointment
  • Patients who are undergoing specific treatment regimes eg. chemotherapy

ERS Medical Booking Line:  0333 240 4100 ~ transport can be booked up to 48 hours in advance of an appointment.

If you do not qualify for hospital transport, you could contact Transport Plus which is a community car scheme that covers most of Norfolk ~ tel. no. 0344 800 8020.


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