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Noticeboard

OUT OF HOURS TELEPHONE NUMBER.

The telephone number for the Out of Hours Service is 111.  Please use this service between 18:30 and 08:00, weekends and bank holidays.

Between 08:00 & 08:30 and 18:00 &18:30 Monday - Friday, please dial: 01603 481253.

 

E XTENDED HOURS - SATURDAY MORNING CLINICS

We would like to remind patients that they can book an appointment with both a Doctor or Nurse on Saturday mornings.  Surgerys are held at each site once a month.  These clinics are for pre-bookable appointments only between the hours of 8.00 and 11.45.

 

FLU VACCINATIONS

If you are eligible i.e.65 and over or in the "At Risk Group" with one of the following conditions:-Respiratory, Heart , Kidney , Liver disease. Diabetes, disease of the Nervous system, Immunosuppression, had a Stroke, or are a Carer. Please telephone to make an appointment.

N.B. flu injection provides protection against against the most prevalent flu viruses including the H1N1 (Swine flu) virus.

If you are included in the above you are also eligible for a Pneumococcal Vaccination, if you have not already had one, please ask the receptionist when making your appt as this can be given at the same time, but a longer appointment will be required.

SUMMARY CARE RECORD

You will have received information in the post from NHS Norfolk regarding the creation of a Summary Care Record (SCR). If you have any queries regarding the SCR, in the first instance please contact the NHS Care Records Service Information line on 0845 603 8510, PALS on 0800 587 4132 or visit www.nhscarerecords.nhs.uk

Finally, you may contact the Practice Manager, Wayne Rawlings, or his Assistant, Rebecca Leech, who will try to help with any queries you may have. Please do not book an appointment with your GP specifically to discuss the SCR.

Thank you.

Freedom Of Information

Freedom of Information

confidentialityThe Practice complies with the FoI Act and sees it as an opportunity to enhance public trust and confidence in the Practice

The Practice maintains a comprehensive 'Publication Scheme' that provides information which is readily accessible without the need for a formal FoI Act request.

The Practice seeks to satisfy all FoI Act requests promptly and within 20 working days. However, if necessary we will extend this timescale to give full consideration to a Public Interest test. If we do not expect to meet the deadline, we will inform the requester as soon as possible of the reasons for the delay and when we expect to have made a decision

The Practice will continue to protect the personal data entrusted to us, by disclosing it only in accordance with the Data Protection Act 1998

The Practice provides advice and assistance to requesters to facilitate their use of FoI Act. We will publish our procedures and assist requesters to clarify their requests so that they can obtain the information that they require.

The Practice works with Norfolk PCT and other bodies with whom we work to ensure that we can meet our FoI Act obligations, including the disclosure of any information that they hold on our behalf.

The Practice applies the exemptions provided in the FoI Act and, where qualified exemptions exist, the Practice will disclose the information unless the balance of public interest lies in withholding it.

The Practice will consult with third parties before disclosing information that could affect their rights and interests. However, according to the FoI Act, the Practice must take the final decision on disclosure

The Practice charges for information requests in line with the FoI Act Fees Regulations or other applicable regulations, including the Data Protection Act 1998

The Practice records all FoI Act requests and our responses and monitors our performance in handling requests and complaints

The Practice ensures that all staff are aware of their obligations under FoI Act and will include FoI Act education in the induction of all new staff



 
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